16AMP SWITCH NOT RESPONDING AFTER V7 update

Yesterday Night I have upgraded all my switches , but 1 of my 16AMP switch is not responding, I have tried manual reset by long pressing the reset switch as well but no luck, I think the firmware has been corrupt , now how to flash a new firmware or do a factory reset with original firmware ? Please assist

Hello @Hiren You are probably right , we will have to reflash the firmware. There is no easy way to do it yourself. You will have to send us the product.

Shipping address for repairs

MOGIFY INFOTECH LLP
196A Rajpur road , dehradun , uttrakhand , 248001
Near Sai mandir rajpur road
7017888916

Note: When you are shipping the product please track the shipment on a regular basis. Sometimes the packages show delivered as per trackong but the same has not been delivered or are delivered within the next 7 days. We bear no responsibility for lost shipments unless a proof of delivery is shared with us.

Okay I’ll send you the product, please fix and resend me back , hope you guys don’t charge any thing for the same , also one way courier charge I need to bear or it would be reimbursed?