I have changed my home router and tinxy is paired with my old router and I am not able to acess it since it’s offline is there a way I can get it into pairing mode without opening the entire switch board to press the physical button
Yes , you can create a hotspot from your phone with the old router SSID and password. This will bring the device online. Then use the change wifi option in the Tinxy app to change wifi.
There is never a need to reset the device.